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Company Profile

Our Experience

James Janitorial  Online is a division of IR James Associates  Limited and we are based in the Midlands  where we keep extensive stocks in our warehouse and showroom.
Established since 1992 after having had many years experience in the professional cleaning industry selling to both the public and private sector. We found that while many manufacturers supply a range of products covering the whole spectrum their speciality was actually only one or two machines, the rest being "also rans" or machines manufactured by other people and badged as their own.
Being a distributor  we can offer a wide range of products that are cherry picked from the best available from each manufacturer.
Many of our customers are not specialists in cleaning and need help when confronted with a vast range to choose from. This is where we can help, there is no point in making a few pounds saving if you are buying something that is totally unsuitable for its intended task.
We can offer assistance by telephone or email.
 This gives our customers the best available solutions to the many cleaning problems they come across at the most competitive prices.

Ordering and Delivery 

How to Order

We will accept orders whichever way suits you. 
If you prefer to order online and pay by credit card you can do this 24 hours a day 7 days a week. The order will be processed the next working day, often same day depending on the time it is received.
If you need advice you can call sales office 8.00 to 5.00 Monday to Friday to speak to someone and place your order. 

You can email your requests 24/7 and you will get a prompt reply to assist you in your choice.
Our normal delivery is 2/5 days but a lot of orders do get delivered the day after processing, subject to stock availability

Delivery Charges

Everybody pays for delivery, even on web sites that offer free delivery over a certain price. It is either built in to the price of the items so that you do not know what you are paying or it is itemised and charged for. We decided to lower our prices and charge the delivery separately, this means you get keen prices for just one item and not a bulk order.
We charge for our delivery at cost price this helps us keep our prices down, if you require a guaranteed quick delivery please give us a call and ask for express delivery surcharges.


Terms and Conditions.

A full list of terms and conditions are available on request.


James Janitorial and its Suppliers will not cover warranty on any electrical machine that needs a replacement cable on either misuse or fair wear and tear.

There is  a 3 Month Warranty on all Vacuums

This applies to all electrical machines listed on our website