Ordering and Delivery
How to Order
We will accept orders whichever way suits you.
If you prefer to order online and pay by credit card you can do this 24 hours a day 7 days a week. The order will be processed the next working day, often same day depending on the time it is received.
If you need advice you can call sales office 8.00 to 5.00 Monday to Friday to speak to someone and place your order.
You can email your requests 24/7 and you will get a prompt reply to assist you in your choice.
Our normal delivery is 2/5 days but a lot of orders do get delivered the day after processing, subject to stock availability.
Everybody pays for delivery, even on web sites that offer free delivery over a certain price. It is either built in to the price of the items so that you do not know what you are paying or it is itemised and charged for. We decided to lower our prices and charge the delivery separately, this means you get keen prices for just one item and not a bulk order.
We charge for our delivery at cost price this helps us keep our prices down, if you require a guaranteed quick delivery please give us a call and ask for express delivery surcharges.
PLEASE NOTE THAT DELIVERIES TO NORTHERN- SOUTHERN IRELAND ARE SUBJECT TO INCREASED CARRIAGE CHARGES REGARDLESS OF THE NETT AMOUNT
Terms and Conditions.
A full list of terms and conditions are available on request.
James Janitorial and its Suppliers will not cover warranty on any electrical machine that needs a replacement cable on either misuse or fair wear and tear.
There is a 3 Month Warranty on all Vacuums
This applies to all electrical machines listed on our website